"Quality Service is our Motto"

Customer focus is a quality that distinguishes KPN Travels in this highly competitive business. This tradition of giving the customers the best service runs through the entire organization from top management to the drivers and others workers.

The bus driver plays a very important role in this business and the company ensures that the drivers are thoroughly trained to handle needs of customers. Tracking System has been introduced to regularly monitor the movement of vehicles to keep up the timing and safety of the vehicles. Customer's complaints are monitored at once and strict disciplinary action being taken on erring drivers and employees. This is unavoidable as the credibility of the company depends totally on the behavior of the employees. However, such disciplinary action has helped to improve the service.

Dr. KPN said he believed that one satisfied customer would bring 2 new customers but the company would lose 10 potential customers because of one dissatisfied customer. KPN's recent foray is into Speed Parcel Service. The Company was initially using its own buses for transporting goods to various destinations. As there was growing demand, the company also started Speed Parcel Service Private Limited which covers in Tamilnadu. Pondy, Kerala,Karnataka and Andhra Pradesh. The company has large fleet of LCV's and vans transporting more than 20,000 packets every day.


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News

Our New Multi-Axle Volvo Services for the following Routes


Chennai to Coimbatore: 11.00 AM
Via: Erode, Salem

Coimbatore to Chennai: 12.00 PM
Via: Erode, Salem


Hyderabad to Tanjore

Tanjore to Hyderabad


Bangalore to Trivandram: 02.30 PM

Trivandram to Bangalore: 09.30 PM


Coimbatore to Trivandram
Via: Allepy, Kollam

Trivandram to Coimbatore
Via: Allepy, Kollam




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